Cost of Account Unlocks, and Password Resets Add Up

There are many labor-intensive tasks that the IT service desk carries out on a daily basis. None as tedious and costly as resetting passwords. Modern IT service desks spend a significant amount of time both unlocking and resetting passwords for end-users. This issue has been exacerbated by the COVID-19 pandemic. Causes of account lockouts and password resets End-user password policies, such as